Arynox Knowledgebase

Automatic vs Manual Domain Renewals

We provide two options for domain renewal. Most users choose to leave their domain on auto-renew, but also offer a manual renew option. Auto-renew generates invoices 21 days before the domain renewal date, which falls due on the day the domain is due to expire. If you have account credit or an automatic payment method…

Cancellation and Refund

We are sad to see you go and would love you to stay back with us. However,if you do not need your hosting package anymore and wish to cancel it, you can place a cancellation request within your client area. All websites for add-on domains, subdomains, as well as email accounts (if any), that are…

How do I Cancel my Domain Name Registration?

Once a domain name has been registered we can’t cancel it, however it is possible to cancel services like web hosting . Domain names automatically lapse if they are not renewed. In most cases, your domain name will expire on its own if you do not pay your domain name’s renewal fees, it gets deleted…

Failed Domain Registration/Renewal

Always know the terms of your domain name before registering it, options and fees for renewing domain names vary by registry, so be sure to read about the domain name extension before purchasing. Your domain registration/renewal could fail due to a lot of reasons. If your order fails, the reason for the failure will be…

Changing Your Main Domain

The main domain is the domain associated with your hosting account. It is designed for the account during the hosting account purchase but it could be changed later. A main domain name change might be required when the current main domain is expired or you wish to transfer it to another hosting account or maybe…

Domain Verification Suspension

For some reason your domain got suspended by the registry because you did not verify the registrant details after registering, transferring or changing the registrant details of your domain name. Check if your nameserver is pointing to the nameservers below then it means that your domain name has been suspended directly by the registry because…