Your Hosting Account has been Compromised
If your hosting service has been compromised, it does not necessarily mean your Arynox account has been accessed by a third party. Your account is compromised when you noticed strange content on your websiteSpam emails are being sent out from any of your email accounts( if you noticed outgoing spam from your mailbox, please contact…
My Hosting is Suspended will my Emails work?
When your hosting account is suspended, not only your website will be down but all related services attached to the hosting will be down as well. You will be unable to send out and receive emails, your cPanel will be inaccessible and your website will go offline. This is why you should not allow your…
What is a Support Pin?
When you contact Arynox support, we may need to validate your account before we can discuss account-specific details with you or assist you with your support inquiry. In order to validate you as the account holder, we may ask you for your Support PIN. The Support PIN is a unique 6-digit pin that is assigned…
How to Create and View Support Tickets
ou can submit your request to support, our Support Team will update you using the email address specified during the ticket submission. We provide 24/7 support via Live chat and the Ticket System. We treat customers’ requests with the highest priority and provide equal support for all our customers. Our response time is usually up…
